I spent twelve years in operations at U.S. Cellular, eventually running Global Operations. Data was my language. Two plus two equaled four, and I could build the business case for anything.
Then our CEO asked me to become Chief Diversity Officer. New function. New team. Very little of the data I was used to. To deliver the transformation she expected, I had to get much better at something else... persuading, influencing and enrolling people.
I wanted an executive coach. The two I was referred to both had waiting lists of about 18 months. I didn't have 18 months. So in 2012 I enrolled in a yearlong coaching certification program for one reason: to become a better executive. I had no intention of becoming a coach.
Three months in, the master coach pulled me aside and told me I might be leaving something on the table. Then I sat across from a leader for one of my first real sessions. I didn't give advice. I didn't try to prove how smart I was. I asked powerful questions and watched that leader discover the answers were already inside them.
I fell in love with coaching. Insights 4 Life was born in 2013, and I coached four clients at a time while I kept leading in my corporate role. In November 2015 I graduated from Corporate America. I had 21 people on my coaching waiting list. I called every one of them. All 21 said no.
I went all in anyway. That's when the clients came. By the end of 2016 I had replaced my corporate income, and when my clients started asking me to teach their teams, leadership development became the second half of what we do.
Whenever you make a powerful decision to move forward, resistance will show up. Don't succumb to it. Lean forward. Go all in.